Vacancy for the postion title Head of IOM office Zagreb

Date Publish: 
Friday, November 9, 2018



Open to Internal and External Candidates


                            Position Title 


Head of Office

                             Duty Station


 Zagreb, Croatia



 National Officer, NoA, full time

                Type of Appointment


 Fixed term, one year with possibility of extension

                Estimated Start Date


 As soon as possible

                            Closing Date 


 30 November 2018


Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.


Under overall management of the Regional Director in RO Brussels and in close cooperation with relevant field missions and units at Headquarters (HQs), the incumbent will be responsible for overseeing, managing, developing and implementing all IOM activities in Croatia.


Core Functions / Responsibilities:

  1. Act as IOM's main interlocutor in Croatia, under the supervision of the Regional Director and in close cooperation with relevant missions in the field and units at Headquarters (HQs). Maintain liaison with local governmental authorities and diplomatic missions, UN-agencies, international, regional and non-governmental organizations as well as voluntary agencies and public media.
  1. Prepare, review and adjust project documents and proposals for submission to potential donors, while ensuring consistency with national and sub-regional priorities and available resources. Assist the Regional Director with the negotiation of agreements with donors, in close coordination with relevant units in Headquarters.
  1. Implement on-going projects and operations and prepare progress reports as required. Provide guidance and information, analyse operational procedures and project effectiveness.
  1. Report and advise on developments in the field of migration and on governmental policies affecting the activities of IOM and prepare proposals for appropriate action and for new IOM activities.
  1. Prepare regular and special reports covering IOM activities; prepare briefings and background information requested by HQs, the Government and other entities.
  1. Contribute to and provide assistance related to regional priorities.
  1. Verify invoices and ascertain that the equipment, supplies or services they refer to were duly received or provided before proceeding with payment request;
  1. Perform such other duties as may be assigned.


Required Qualifications and Experience



  • Master’s degree in Political or Social Sciences, International Relations, Business Administration, Law or a related field from an accredited academic institution; or
  • University degree in the above fields with two years of relevant professional experience.



  • Experience in humanitarian programmes for migrants and capacity-building activities;
  • Experience in liaising with governmental and diplomatic authorities as well as with national and international institutions;
  • Experience in project management/development;
  • Familiarity with financial and business administration;
  • Knowledge of the country.



Fluency in English and Croatian are required. Any other IOM official language is an advantage (English, French or Spanish).


Required Competencies


  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies[1] – behavioural indicators level 2

  • Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
  • Empowering others and building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
  • Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.


Please refer to the IOM Competency Framework for more information on the level of competencies required:



Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government, where applicable.

Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable.


How to apply:

Interested candidates are invited to submit their applications (CV or Download the Personal History Form and Cover Letter) to by Friday 30 November 2018 at the latest, referring to this advertisement.

In order for an application to be considered valid, IOM only accepts applications duly completed.

Only shortlisted candidates will be contacted.


Posting period:

From 09 November 2018 till 30 November 2018.



[1] As applicable.